Shipping and returns Bronzallure website

The preparation of your merchandise will begin within 48 hours from the confirmation of the payment for the order, Monday to Thursday from 9am to 5pm GMT+1*. For urgent orders, please contact us at bronzallure@bronzallure.it .

Please allow 3 to 10 working days for international deliveries.

This store ships to the countries outside the European Union only. Please visit bronzallure.it to deliver in Italy or bronzallure.eu to send orders to the other EU countries.

* Excluding business closing days for Jewish holidays.

Bronzallure Milano collaborates with two carriers DHL and UPS for shipping orders to customers. It is possible to track your shipment through the sites of the carrier. Depending on your country, international orders may be subject to procedures for customs clearance, which may cause delay in the delivery of your order. Please be aware as rules and regulations, we are required to give minimal information regarding the shipment and product information to the customs authorities, which may include opening for inspection by the customs authorities.

In accordance with consumer protection legislation, you may exercise your right to return purchased products without incurring any penalty and without the need to provide any reason, by informing Milor S.p.A. Customer Care within fourteen (14) days from the date on which you received them from bronzallure.com.

To request the return fill in the online return form. After the submit you will receive by email the receipt to be printed and put inside the box to return. Returned items must be shipped back to Milor S.p.A. within fourteen (14) days from the date of return request.

The products have not been used, worn, washed or damaged; the identification tag is still attached to the products with the disposable seal; the products are returned in their original packaging. If you have complied with all the required conditions, Milor S.p.A. will refund the price of the products purchased in full, with only the return shipping costs at your expense. Otherwise the return will not be accepted

In accordance with art. 56, paragraph III of the Consumer Code, only after Milor S.p.A. will have received your return and checked that all the requirements have been met, you will receive a return acceptance e-mail and Milor S.p.A. will proceed with the refund, which will be credited within 14 days from the date of acceptance of the return.

The products are covered by a 24-month legal guarantee from the date of purchase. The guarantee will be valid only if the use of the product will be assessed by Milor as compliant with the section of the site relating to the "Care of Jewellery". Rhodium and gold plating defects caused by improper use of the product, as well as accidental breakage of stones and locking mechanisms are not covered by the guarantee. In any case, the shipping costs for the return are charged to the customer.

Alba

Altissima

Aurora

Bee You

Cassis

Eternelle

Felicia

Golden

Personalized gifts

Bronzallure Miss

Incanto

Maxima

Preziosa

Purezza

Smalti

Variegata

Shipping and deliveries

Return policy

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