Free shipping on orders over:

€79 in Italy, Vatican City and San Marino

€129 in France, Germany, Czech Republic, Cyprus, Croatia, Denmark, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Hungary

€169 in Bosnia and Herzegovina, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Iceland, Isle of Man, Åland Islands, Faroe Islands, Jersey, Kosovo, Liechtenstein, North Macedonia, Mayotte, Moldova, Monaco, Montenegro, Norway, United Kingdom, Réunion, Serbia, Svalbard and Jan Mayen, Switzerland, Turkey and Ukraine

$199 for the rest of the world (for example, United States, China, Japan and United Arab Emirates)

Orders will be shipped within 48 hours after payment confirmation and delivered within 3–4 business days.

You can return or exchange your ordered items up to 14 days after delivery by completing the modulo di reso online. Once completed, you will receive an email with a receipt to print and include in your package.

Within 14 days of requesting a return, ship the order at your own expense to Milor Spa – Via dei Gracchi 35 – 20146 Milan, attaching the receipt.

Once we receive your package, we will send you a refund confirmation email, which you will receive within 14 days of accepting the return.

Products must not have been used, worn, washed or damaged; the identification tag must still be attached with the disposable security seal; products must be returned in their original packaging.

If all required conditions have been met, Milor S.p.A. will refund the full price of the purchased products. Return shipping costs remain the responsibility of the customer. Otherwise, the return cannot be accepted.

In accordance with Article 56, paragraph III of the Italian Consumer Code, only after Milor S.p.A. has received and inspected the returned products and verified that all requirements have been met, you will receive a return acceptance email and Milor S.p.A. will process the refund, which will be issued within 14 days from the date the return is accepted.

All products sold by Milor S.p.A. are equipped with an identification tag attached with a disposable security seal, which is considered an integral part of the product.

Please try the product without removing the tag and seal. Otherwise, the right of withdrawal cannot be exercised.

Return shipping costs are the responsibility of the customer.

Shipping address:
Milor S.p.A. – Via dei Gracchi 35 – 20146 Milan – Italy

In case of loss or damage during transport, the refund cannot be processed.

These Conditions governing the exercise of the right of withdrawal, which form an integral part of the General Conditions of Sale, are governed by Italian law and in particular by the Consumer Code, Chapter I “Consumer rights in contracts”.

Products are covered by a 24-month legal warranty from the date of purchase.

The warranty will only be valid if Milor determines that the product has been used in accordance with the “Jewelry Care” section of the website.

Rhodium plating and gold plating defects caused by improper use of the product, as well as accidental breakage of stones and fastening mechanisms, are not covered by the warranty.

In all cases, return shipping costs are borne by the customer.